In the past I have implemented twice an international HR helpdesk solution for the customer. These were SAP and PeopleSoft. The main reasons for these implementation were:
Because of the international approach the following actions were planned:
In both implementations the starting situation was local HR services working with an Excel sheet, no supported processes, no harmonized HR rules and data, so there was more needed than just a project and an implementation method. Before starting the project implementation of business change management, including e-learning for the employees was necessary.
How to implement business change management is already published, see here.
We chose Scrum for to the next advantages:
The SCRUM approach consists of the following steps:
The implementation was handled according to the project management method PRINCE2. This consist of the following parts:
The projects were delivered within time and budget.
For the overview of the requirements, see this excel document.